Huofu Service possess a batch of Teams with high quality and Specialized Service, also creative system in Service and Selling.
To improve the whole E-store products selling and the combined selling amount of per order by selling your product through closed-loop sales. Then improve the PCT. , CR. And whole E-store Volume.
1.Be precise in holding customers’ desire and fit in promoting products
2.Conducting Second Selling, digging Buyers’ needs, relating with selling
3.Establish the standard customer service language of the store; Improve E-store identification and enhance buyers’ satisfaction
4.Adjust and Control staff amount in Activity, flexible and efficient
1.Unprofessional training, low service CR., wasted flow
2.Weak system in selling, low PCT, hard to improve the E-store Volume
3.Change of the Staff, difficult in training, highly lost in Service
4.The customer service lacks sensitivity to the customer, does not know the store activity, and can't give the accurate operation feedback.
The customer service training period more than 1 month, has the customer service language of every store, good service attitude, quick response.
Help you to improve your DSR quickly so as to increase the rankings and increase your success rate in Applying.
Increase the search weight of baby and E-store, improve the store's natural flow, reduce the advertising input, and make the store enter a good operation cycle.
Established HF internal specialized customer service for the recruitment, training and promotion of the service sector training content, including the orientation of the service,
the registration of the service promotion training, customer service management, personnel training, daily chat ,logs analysis, etc. Develop a series of work specifications and standards to professionally improve customer service level.
Huofu tp always adheres to the principle of maximising the profits for clients, and we are confident to offer professional services with 100% concentration. That’s why we are able to bring more benefits to many e-commerce brand cooperators. Because of the outstanding performance of Huofu tp, we were awarded the honour of Excellent Enterprises in Hubei Province, and we have also been named as the honorary Council member of Hubei e-business association. The image of HuoFuTP is becoming the leading brand in the e-commerce service field.