Chose Huofu tp chose to be Standard ·  chose Service and chose the Advantage

DATA SPEAK

HUOFU
Chose Huofu tp chose to be Standard · chose Service and chose the Advantage

Personalized Service for you

Customer Service

5 Strengths solve your worries in Service

5 Strengths solve your worries in Service

01 Improve the Volume, CR.,PCT.

Improve the Volume, CR.,PCT.
  • Huofu Service possess a batch of Teams with high quality and Specialized Service, also creative system in Service and Selling.

  • To improve the whole E-store products selling and the combined selling amount of per order by selling your product through closed-loop sales. Then improve the PCT. , CR. And whole E-store Volume.

  • before operating5394
  • after operating89985

02 Improve the ROI,reduce the Human Cost,and so set your self free

Epiboly Full-time

1.Be precise in holding customers’ desire and fit in promoting products

2.Conducting Second Selling, digging Buyers’ needs, relating with selling

3.Establish the standard customer service language of the store; Improve E-store identification and enhance buyers’ satisfaction

4.Adjust and Control staff amount in Activity, flexible and efficient

VS
Own

1.Unprofessional training, low service CR., wasted flow

2.Weak system in selling, low PCT, hard to improve the E-store Volume

3.Change of the Staff, difficult in training, highly lost in Service

4.The customer service lacks sensitivity to the customer, does not know the store activity, and can't give the accurate operation feedback.

¥1000 per month at least Service + push moneyWork continuously from 9:00 to 24:00

03 Improve DSR

Improve DSR

04 Improve customer service professional knowledge and product knowledge

05 Improve security, create accountability, and guarantee the cooperation

(Professional customer service. Dare to make professional commitment! We promise that we will be responsible for any problems that our customer service make.) Improve security, create accountability, and guarantee the cooperation

Case Analysis

Soaring Volume day-by-day

Soaring volume

Date After Cooperation

Date After Cooperation

Comments From Buyers

Comments From Buyers

Our Quality Assurance System

Perfect Staff Training System To Guarantee Your Service Effect

  • ASign service contract and pay
  • BArrange the service
  • CConfirm FAQ and training information
  • DRelevant personnel attend training
  • EPass and assessment
  • FFill results into employee files
  • GImplement the assessment and feedback the results
  • HPerform monthly assessment to ensure service quality
  • IConfirm with customers with FAQ update/Release,/review and backup
  • JFind problems and feedback to operations supervisor

Speak With Date

Date Before Operating

Date before operating

Date After Operating

Date after operating

Huofu tp always adheres to the principle of maximising the profits for clients, and we are confident to offer professional services with 100% concentration. That’s why we are able to bring more benefits to many e-commerce brand cooperators. Because of the outstanding performance of Huofu tp, we were awarded the honour of Excellent Enterprises in Hubei Province, and we have also been named as the honorary Council member of Hubei e-business association. The image of HuoFuTP is becoming the leading brand in the e-commerce service field.

  • HUO FU E-commerce Public AccountHUO FU E-commerce Public Account
  • E-commerce industry  information Public AccountE-commerce industry information Public Account